Privacy policy

Last updated: May 2026

INTRODUCTION

PlushTail ("we," "us," or "our") operates plushtail.com and is committed to protecting your privacy. This Privacy Policy describes how we collect, use, and share information about you when you visit or make a purchase from our store. Our store is operated exclusively for customers in the United States.

INFORMATION WE COLLECT

When you visit our site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and cookies installed on your device.

When you make a purchase, we collect information including your name, billing address, shipping address, payment information, email address, and phone number.

HOW WE USE YOUR INFORMATION

We use the information we collect to:

  • Process and fulfill your orders
  • Communicate with you about your order status
  • Send marketing communications (with your consent)
  • Improve our website and services
  • Comply with legal obligations

SHARING YOUR INFORMATION

We share your information with third parties only to help us provide our services, including:

  • Payment processors (Shopify Payments, PayPal, etc.)
  • US shipping carriers (USPS, UPS, FedEx)
  • Email marketing providers
  • Analytics providers

We do not sell your personal information to third parties.

COOKIES

We use cookies to keep track of your shopping cart, remember your preferences, and understand how you use our site. You can control cookies through your browser settings.

YOUR RIGHTS — CALIFORNIA RESIDENTS (CCPA)

If you are a California resident, you have the right to:

  • Know what personal information we collect about you
  • Request deletion of your personal information
  • Opt out of the sale of your personal information (we do not sell personal information)
  • Non-discrimination for exercising your privacy rights

To exercise your California privacy rights, contact us at hello@plushtail.com.

DATA RETENTION

We retain your personal information for as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

CONTACT US

For privacy questions or concerns, please contact us at:
PlushTail
Email: hello@plushtail.com
Website: plushtail.com